RETURNS & REFUND POLICY

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RETURNS

We have a 14 day returns policy. If items aren't returned before 14 days we are unable to offer any sort of refund.

The item must be unworn & in original packaging where possible. 

The buyer is responsible for any shipping costs to return items.

Proof of postage must be kept in case required.

PLEASE NOTE: Sale items & Personalised items can not be returned.

REFUNDS

Any refunds will be credited to the original payment method and you will recieve email confirmation.

DELIVERIES

All non-personalised orders will be sent out within 3-5 working days.

Personalised items have a longer despatch time of 7-15 days maximum + 2-3 day postage. This is to cover myself during busier times & give me time to embroider your beautiful items.

I will always aim to get them sent out to you a lot faster than this.

I really hope you love your products as much as I do but if you have any questions or queries about anything please don't hesitate to get in touch either on Instagram or via the form below and I will get back to you as soon as I can.

Thank you for choosing BEAUBELLA.

xxx

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